Airport Limousine Service (referred to as “the Company,” “we,” or “us”) considers the privacy of our visitors and VIP clients a top priority. This page explains how we collect, use, and protect your personal data when you use our website or book our luxury services.
1. Information We Collect
We collect data that helps us provide a unique travel experience tailored to you, including:
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Personal Information: Such as full name, phone number, and email address when filling out the Booking Form.
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Trip Data: Includes flight number, departure or arrival airport (Cairo, Borg El Arab, Sphinx, etc.), and the final destination to ensure accurate reception.
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Technical Information: We collect software data to improve the performance of the website managed by Nola Tech, such as IP address and browser type.
2. How We Use Your Information
The collected data is used for the following purposes:
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Booking Management: To confirm your trip details and provide the most suitable vehicle from our luxury fleet (Sedan, SUV, or Van).
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Flight Tracking: To monitor aircraft landing times, ensuring our driver is waiting for you at the scheduled time, even in case of delays.
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Direct Communication: To send driver details and vehicle information via WhatsApp or SMS for enhanced client reassurance.
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Service Improvement: To analyze client preferences and develop the digital solutions provided by our software company.
3. Security Standards and Data Protection
We apply strict security measures proportional to the Elite clientele we serve:
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Electronic Encryption: All data sent via booking forms is encrypted to ensure that no unauthorized parties can access it.
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GPS Tracking: Live vehicle tracking systems are used to ensure passenger safety and monitor driving quality in real-time.
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Staff Confidentiality: All our drivers and employees are committed to a strict non-disclosure policy regarding passenger data or destinations, especially for celebrities and diplomats.
4. Sharing Data with Third Parties
We affirm our full commitment to the following:
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No Selling or Renting: We do not sell or rent your personal data to external marketing companies under any circumstances.
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Legal Authorities: We may share data only in cases of strict legal compliance or upon request from competent official authorities.
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Data Analysis: We may use analytical tools (such as Google Analytics) to improve website visibility in search results, a process conducted with anonymous data.
5. Professional Safety Procedures for Drivers
Part of your privacy and safety relates to the integrity of our staff; therefore, we outline our commitment to the following:
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Periodic Checks: All drivers undergo periodic and random drug testing to ensure the highest levels of awareness and stability.
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Criminal Records: The criminal record of every employee is reviewed to ensure a completely safe travel environment for families and VIPs.
6. Cookies
The website uses Cookies to improve the browsing experience and remember your preferences (such as the chosen language). You can control these files via your browser settings, noting that disabling them may affect the performance of certain technical features developed by the Nola Tech team.
7. User Rights
As a client of Airport Limousine Service, you have the right to:
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Request access to the personal data we hold.
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Request correction or updates for any inaccurate information.
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Request the deletion of your data from our records after the trip is completed, unless it conflicts with legal requirements.
8. Updates and Contact
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Any changes will be posted immediately on this page.
For any inquiries regarding your privacy, you can contact us via:
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Email: [info@airport-limousine.com]
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WhatsApp: [+201101170222]
